Wednesday 20 August 2014

"I wish I could sell like...???"‏

Have you ever wondered why some people are able to exceed sales targets easily and consistently and others try really hard and don't get the same level of sales success?  
 
It's all down to Strategies! When you do things brilliantly and effortlessly it means you've developed a great strategy. When you struggle it means you have an ineffective strategy. 

You have millions of strategies. You'll have one for getting up in the morning. You'll have one for your journey to work, you’ll have one for cleaning your teeth! The list goes on. You have devised a strategy for everything you do.

So what is a strategy exactly?  
In this context a strategy is the precise...and I mean very precise...order and sequence of what you think and do from the trigger point to completion of the specific activity. Every thought you have during the process impacts on your inner state and behaviour. Just to make it more interesting, there are elements of your strategies that are done completely unconsciously!  
 
You have modelled other people’s strategies from the moment you were born. You watched. You saw. You copied. In no time you were walking, talking, dancing and feeding yourself. You would have been thrilled every time you mastered a new strategy
 
It’s exactly the same as an adult  
Think of it...all of those things in your life and work that aren’t as you’d like them to be...you can change them easily by modelling yourself on a person that has already successfully achieved what you’re wanting to achieve!  

Some of your existing strategies will be working well. But some of your other strategies will have become out of date. Sometimes though, you don’t always realise that they are out of date, so you continue with unproductive processes and behaviour.  
 
If you aren't getting the sales results you want, my guess is you've got some strategies that just don't work for you. In fact once you start scrutinising them you'll probably find that some of your strategies are actually making it much more difficult for you to achieve the sales success you want!  
 
So the secret to being an amazingly successful sales professional is to carry on using your strategies that deliver results and ditch the ones that don't...and in their place you put proven strategies you know will get you the results you want.  
 
How do identify a great strategy?  
How do identify a great strategy? Go out and find someone that is already achieving the results you want - and elicit their strategy so that you can use it yourself!  
 
There are some pointers to consider before you go charging off in pursuit of the most successful sales person you can find. You must find someone that gets the exact results you want and behaves and thinks in a way that you would be happy to model. Choose your person wisely.  
 
When you find your person – it’s not just what you see in terms of behaviours that you need to elicit. Think of their strategy as an iceberg and their behaviours as the bit you see above the water line. Most is below the water line - their thinking – and it’s in this area of their strategy where the magic can lie.
 
Have a think...in any area of your role...who is achieving exactly what you want to achieve?  
 
Whose strategy can you model?  
 
All part of the psychology of sales.  
 
Until next time...
 
Leigh
 
020 7903 5426

Wednesday 13 August 2014

5 ways to motivate your team (and money isn't one of them)‏


Here’s my motivation check list...how many of these questions can you say YES to?
If you alone are responsible for the sales results where you work, ask the questions of you. Otherwise ask them for your team and anyone who sells on behalf of your company.
  1. Does each member of your team know where they fit in to the bigger company objectives?
  2. Do you know the higher purpose of each of your team?
  3. Are your team’s targets realistic bearing in mind your industry’s current market conditions?
  4. Do your team members only very occasionally contact you for guidance?
  5. Do you know the meta-programmes of each of your team?
  6.  
So...how many did you answer yes to? Clearly the more you could answer yes to, the more motivated your team is likely to be.
This morning I quickly jotted down just a few of the many principles that I think are important when it comes to motivating a sales team. Of course there’s many more but I’m pushed for space and you’re pushed for time. So let’s throw a bit more light on these five.
 
Where do they fit in?  
Be sure you’ve explained where everyone fits in to the bigger company picture. Where is it all leading? Company growth? How much? And what’s their role in achieving that growth – individually and as a team? Make it simple. No need for fancy charts!  
 
What’s their higher purpose?  
Each of your team needs to have identified a higher purpose for themselves. In simple terms why they are doing what they are doing? And you need to know that purpose. Are they working towards a new or bigger car? A bigger house? An engagement ring? To retire early? Find out - and remind them regularly. Help them to constantly make that link between their day job, their target and that higher purpose.  
 
Targets should be er...on target  
Set your targets too low and it will be feet-up time for everyone. Set them too high and you ‘lose the team’ i.e. everyone knows they’re unachievable, so unconsciously they don’t try. I’m for flexible but stretching targets which take into account the prevailing market conditions, which may well conflict with those the Managing Director came up with 8 months ago but which now look pure fantasy. Let him/her explain their budget away elsewhere - in the meantime set stretching, realistic targets which will get the best out of your team right now.
 
Do they have to ask you about everything?  
If you hired them to do a good job, trust them! Surely they don’t have to ask you about everything? Let them scuff their knees and they will grow into the role. Sure you might have some challenges along the way but you’ll end up with a motivated and developed member of the team – and you get some of your time back too! Read this previous article for more about giving your team more autonomy.  
 
How are they wired? 
Heard of Meta-Programmes? These are the ‘internal wiring’ mechanisms that make up the individuality in each of your sales team. Know these programmes and you’ll never look back in terms of motivating your team. Remember each of your team are different – so your approach needs to be too. Click here for an example of just one meta programme (there are up to 16 in total!). You'll see how useful meta-programmes are for communicating with your team - and your customers.  
 
What about money?  
Phew - I’ve ran out of space and I haven’t even mentioned money. That’s deliberate though. Most meaningful research suggest money is only ever an effective motivator in the short term. And that’s borne out when I talk to sales directors and sales teams. 

For now, work on getting these five right and you’ll have a more motivated team – and more sales success.

Until next time
Leigh
   
The 9 Biggest Sales Mistakes identifies those key mistakes that are stopping sales teams, companies and business owners fulfilling their sales potential. The report establishes how to identify these errors, indicates how they can be eliminated - and sets out how to avoid them.
  
020 7903 5426