I hadn't until last week. He co-founded the "WhatsApp"
messenging service. Last week Facebook bought WhatsApp for $19bn. Brian Acton
has a reported 15% stake and so walks away with $2.9bn - and is reportedly planning
his next holiday!
What's the connection?
The funny thing is, Brain Acton applied to Facebook in 2009 for a job -
and got turned down. His reaction? On Facebook he wrote "Facebook
turned me down. Looking forward to life's next adventure".
Next, he applied to Twitter - and was rejected. He tweeted "Got
denied by Twitter HQ. Would have been a long commute"
So he joined forces with his friend Jan Koum who was in the process of starting WhatsApp. Great story.
So he joined forces with his friend Jan Koum who was in the process of starting WhatsApp. Great story.
And the point...
Brian Acton got turned down from Facebook and Twitter - but reacted in
exactly the right way...enabling him to bounce back VERY quickly and sow the
seeds of his WhatsApp success.
My point is that although you may not be able to control much of the ‘stuff’ that happens in your life – you have 100% control over your reaction and response.
My point is that although you may not be able to control much of the ‘stuff’ that happens in your life – you have 100% control over your reaction and response.
YOU always get to choose how YOU feel. No matter how bad it seems to
get, the ultimate truth is that you’re in control of your thoughts, feelings
and actions.
Everything you experience has an impact on you...it can't not. Some experiences have a positive impact and some have a negative impact...and others somewhere in between. It's how you interpret the experience that makes the difference!
And so in sales and business
For example... you make a call to a sales prospect that you think is going to buy and they tell you they have decided to buy from a competitor. You're really disappointed and do all you can to explore their decision in the hope that you can change their thinking. The prospect sticks with their decision - end of conversation.
Now how you process that news internally is now up to you. Do you think it's all so unfair? Does it ruin your next hour? Does it affect the rest of your day? Are you so upset that it impacts the effort you put in to make other sales happen?
Well you could respond that way...or...
Alternatively...straight after the call you decide what changes you're going to make to your approach to limit the risk of this happening again. You explore every step of your strategy and learn from it. You reflect on the buying strategy of the prospect so that when you talk with them again you know exactly how they buy...and tweak your approach to suit them. And you ask yourself that magic question...”OK, that happened, what am I going to do about it?”
How much more in control will you be if you use this approach instead? Trust me...a lot!
"Yeah right...it's not that easy"
If you're thinking "yeah right..." then you’ll be thinking like lots of others do, but let’s be clear, with thinking like that you'll never make the choices that give you the control you need.
You can start with small things that have a limited negative impact on you. Practice the alternative way of thinking and see what happens. Once you've mastered this with little things you'll strengthen your ability to do this with more challenging experiences.
Imagine...
...reacting in a completely controlled and positive way...how much more sales success do you think you'll achieve? Only you know the answer to that but what I can tell you is that when I train and coach people in this area and they incorporate this approach, it transforms their results. It's impossible for this thinking not to have a positive impact when practised.
Everything you experience has an impact on you...it can't not. Some experiences have a positive impact and some have a negative impact...and others somewhere in between. It's how you interpret the experience that makes the difference!
And so in sales and business
For example... you make a call to a sales prospect that you think is going to buy and they tell you they have decided to buy from a competitor. You're really disappointed and do all you can to explore their decision in the hope that you can change their thinking. The prospect sticks with their decision - end of conversation.
Now how you process that news internally is now up to you. Do you think it's all so unfair? Does it ruin your next hour? Does it affect the rest of your day? Are you so upset that it impacts the effort you put in to make other sales happen?
Well you could respond that way...or...
Alternatively...straight after the call you decide what changes you're going to make to your approach to limit the risk of this happening again. You explore every step of your strategy and learn from it. You reflect on the buying strategy of the prospect so that when you talk with them again you know exactly how they buy...and tweak your approach to suit them. And you ask yourself that magic question...”OK, that happened, what am I going to do about it?”
How much more in control will you be if you use this approach instead? Trust me...a lot!
"Yeah right...it's not that easy"
If you're thinking "yeah right..." then you’ll be thinking like lots of others do, but let’s be clear, with thinking like that you'll never make the choices that give you the control you need.
You can start with small things that have a limited negative impact on you. Practice the alternative way of thinking and see what happens. Once you've mastered this with little things you'll strengthen your ability to do this with more challenging experiences.
Imagine...
...reacting in a completely controlled and positive way...how much more sales success do you think you'll achieve? Only you know the answer to that but what I can tell you is that when I train and coach people in this area and they incorporate this approach, it transforms their results. It's impossible for this thinking not to have a positive impact when practised.
Sales? It's all about the psychology...YOUR psychology.
Let me know how you get on.
Until next time.
Let me know how you get on.
Until next time.
Leigh
020 7903 5426
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